Predictable clinic pricing. Zero seat traps or surprises.
Complete front desk automation for modern healthcare practices. 24/7 WhatsApp AI receptionist, online booking link, automated reminder sequences, and internal scheduling in one flat subscription.
Flat, honest subscriptions. Engineered to scale with your clinic.
Whether you are an independent GP practice, a single dental branch, or a growing healthcare group, our plans include the full operational engine.
No setup fees • No provider license lock • Cancel anytime
Practice Core
Everything required to automate bookings, qualify patients on WhatsApp 24/7, and eliminate costly no-shows.
Billed monthly. Cancel anytime with 0 penalties.
Free guided setup • No credit card required
- 24/7 WhatsApp AI Receptionist (BM & English auto-detect)
- Branded Booking Portal (lamanihub.com/book/your-clinic)
- Automated T-24h & T-2h Reminders with 1-tap reschedule
- Unlimited Doctors & Staff (Zero per-practitioner fees)
- Patient Directory & CRM with complete visit history
- Google Review Engine with private feedback capture
- Isolated Database Partition & strict PDPA compliance
Multi-Branch Group
For healthcare groups, multi-location clinics, and specialist practices requiring centralized management. Currently in private pilot.
Volume-tiered pricing based on number of active branches.
Multi-branch engine launching soon • Early pilot open
- Centralized Group Dashboard with branch switcher
- Intelligent Branch Routing (Single WhatsApp or separate lines)
- Custom EMR / HIS Sync via webhooks & API connectors
- Group-Wide Analytics & cross-branch reporting
- Dedicated Onboarding Partner & staff coaching sessions
- Enterprise SLA Agreement & priority WhatsApp hotline
- Custom PDPA & BAA Contracts with detailed audit logs
Compare all capabilities. Full transparency across every module.
Detailed technical specification of what is included in Practice Core versus Multi-Branch enterprise deployments.
| Capability | Practice Core | Multi-Branch Group coming soon |
|---|---|---|
| [AI Receptionist & WhatsApp Engine] | ||
| 24/7 WhatsApp AI Receptionist Replies immediately to patient enquiries after hours, weekends, and public holidays. | Included (24/7 Active) | Included (Custom Persona) |
| Bilingual Auto-Detection Detects Bahasa Melayu and English instantly and responds in the patient's language. | BM + English | BM + English + Custom |
| In-Chat Appointment Booking Patients can query doctor schedules and lock appointment slots directly within WhatsApp. | Included | Included |
| Instant Human Staff Handover Steps aside immediately when clinical advice or human staff intervention is requested. | Included | Advanced Department Routing |
| Official Meta Cloud API Architecture Legitimate Meta enterprise connection. Zero unofficial APKs or risk of WhatsApp number bans. | Included | Dedicated Multi-Line Setup |
| [Online Patient Booking] | ||
| Branded Clinic Booking Link Unique mobile-optimized link (e.g., lamanihub.com/book/your-clinic) for social media and Google Maps. | Included | Custom Domain Available |
| Multi-Doctor & Specialist Roster Add unlimited practitioners with designated rooms, consultation times, and break buffers. | Unlimited Doctors | Unlimited Doctors |
| Real-Time Slot Locking (Mutex Protected) Locks slots the second they are selected, preventing duplicate bookings across web and WhatsApp. | Included | Included |
| Self-Serve Reschedule Link Patients can reschedule their own appointment with one tap without calling reception. | Included | Included |
| [Automated WhatsApp Reminders] | ||
| T-24h Appointment Reminder Automated confirmation nudge 24 hours prior. Patient replies '1' to confirm. | Included | Custom Timing & Copy |
| T-2h Logistical & Waze Navigation Alert Automated alert 2 hours prior with clinic location link and check-in instructions. | Included | Included |
| Automated No-Show Recovery Unconfirmed or cancelled slots are instantly released back to the live public calendar. | Included | Included |
| Google Reviews Collection & Routing Routes 4-5 star reviews directly to Google Maps; channels 1-3 star feedback privately to clinic admin. | Included | Included |
| [Front Desk Dashboard & CRM] | ||
| Live Daily Appointment Board Real-time feed showing today's arrivals, upcoming slots, cancellations, and no-shows. | Included | Multi-Branch Consolidated Feed |
| Clinic Calendar & List Views Switch effortlessly between day/week practitioner calendar grid and chronological list. | Included | Included |
| Patient Directory & Records Searchable database with appointment history, attendance rates, and patient notes. | Unlimited Patients | Unlimited Patients |
| Staff Accounts & Access Controls Role-based permissions for front desk staff, doctors, and clinic administrators. | Unlimited Staff | Role Hierarchies & Audit Log |
| [Security, Compliance & Support] | ||
| Isolated Database Partition Every clinic's data is strictly partitioned and isolated with row-level security. | Strict Partition | Isolated Dedicated Tenant |
| PDPA & Healthcare Privacy Standard Engineered specifically to adhere to strict Personal Data Protection Act requirements. | Included | BAA / Enterprise PDPA Agreement |
| Global Edge Infrastructure High-speed Cloudflare edge deployment ensuring 99.9% uptime and sub-second load times. | Included | Included |
| Guided Onboarding & Clinic Setup Our team configures your service catalog, practitioner roster, and WhatsApp connection. | Guided Onboarding | Dedicated Specialist + Training |
| Support Channels Fast response support for troubleshooting and configuration guidance. | WhatsApp + Email | Priority WhatsApp + Phone Hotline |
See how much your clinic recovers. The financial math behind $79.
Most GP, dental, and aesthetic clinics lose thousands every single month to no-shows and unanswered after-hours WhatsApp inquiries. Here is how the numbers stack up.
The Cost of Manual Booking
Relying purely on manual front desk phone calls and ad-hoc WhatsApp leads to predictable revenue slippage every week.
- 15% - 25% No-Show Rate: On a 30 patient/day clinic, 4 to 6 patients fail to arrive without notice.
- $1,200+ Monthly Loss: At $30 to $60 per consultation, empty chairs cost $50-$100 every working day.
- Lost After-Hours Enquiries: Messages sent after 7 PM sit unread until 9 AM the next day, by which time patients book elsewhere.
- 2+ Hours Front Desk Scramble: Receptionists spend hours manually typing appointment reminders and directions.
The Autopilot Recovery Model
Automated multi-cadence reminders and a 24/7 AI receptionist protect chair occupancy and convert after-hours interest.
- 1-2 Appointments Recovers Fee: Just 2 recovered consultations per month completely pays for the $79 software investment.
- 60% - 80% No-Show Reduction: T-24h and T-2h reminders with 1-tap self-rescheduling keep clinical schedules fully packed.
- 24/7 In-Chat Bookings: AI qualifies enquiries and secures bookings at 11 PM or Sunday afternoons while clinic is closed.
- 10+ Hours Reclaimed Weekly: Front desk staff focus on patient greeting, registration, and in-person patient experience.
Built specifically for clinics. Tailored to modern healthcare communication.
Generic global booking apps fail in outpatient clinics because they lack WhatsApp-first workflows, multi-language support, and strict healthcare privacy compliance.
Clinical practice workflow
Structured around practitioner rosters, consultation buffer windows, and clinical treatment rooms — not generic hair salon calendar widgets.
WhatsApp-native automation
Patients do not need to download another mobile app or remember passwords. Everything runs in the messaging app they use daily.
PDPA-conscious privacy
Encrypted patient records, isolated clinic database partitions, and strict adherence to the Personal Data Protection Act.
Frequently asked. Clear operational answers on pricing.
Common questions clinic directors and practice owners ask before subscribing.
Is there any setup fee or hidden onboarding charge? ↓
No. There are zero setup fees, onboarding charges, or surprise maintenance line items. The price you see is the complete price you pay. Our team guides you through clinic onboarding free of charge.
Do I have to sign a long-term contract? ↓
No. LamaniHub is month-to-month by default with zero lock-in contracts. If you choose the annual plan for the 20% discount, you are billed once annually. You can cancel at any time from your dashboard.
Do you charge extra per doctor or per staff seat? ↓
No. Unlike legacy clinic management systems that penalize clinics for growing, LamaniHub includes unlimited doctors, unlimited front desk staff accounts, and unlimited patient records on a single flat subscription.
Can I book a demo before making a decision? ↓
Yes, absolutely. We recommend booking a 15-minute live walkthrough where we demonstrate the WhatsApp AI receptionist and booking portal tailored to your clinic's services and operating hours.
Does the AI receptionist speak fluent Bahasa Melayu & English? ↓
Yes. The AI receptionist natively understands everyday clinic WhatsApp phrasing, including mixed Bahasa Melayu and English ('Bahasa Pasar'). It auto-detects patient language and replies naturally.
What happens if a patient asks complex medical questions? ↓
LamaniHub is an operational front-desk receptionist, not a medical practitioner. It handles bookings, pricing questions, operating hours, and location links. For complex inquiries, it immediately alerts clinic staff and pauses AI replies.
How does the annual billing discount work? ↓
When you select annual billing, you receive an automatic 20% discount. In USD, the price drops from $79/mo to $63/mo (billed as $756/year, saving $192). In MYR, it reduces to RM215/mo (billed as RM2,580/year, saving RM648). In SGD, it reduces to S$79/mo (billed as S$948/year, saving S$240).
Is patient medical data safe and PDPA compliant? ↓
Yes. All clinic databases are partitioned with strict row-level security. We store minimal patient contact and appointment scheduling information in accordance with Personal Data Protection Act (PDPA) standards.
Understand how each module works
See the interactive workflows behind online booking, automated WhatsApp reminders, and practitioner calendar synchronization.
Clinic appointment automation runs on LamaniHub.
Join leading clinics that use LamaniHub to secure patient bookings 24/7, eliminate after-hours enquiry leaks, and reduce no-shows.