NEW Automate clinic WhatsApp bookings 24/7 with LamaniHub AI Receptionist Automate clinic WhatsApp bookings 24/7
General Practice Healthcare Operations

GP clinic appointment system for multi-doctor practices.

Capture bookings online, cover after-hours WhatsApp with an AI receptionist, and protect show-up rates with automated reminders — without replacing your clinical records system. Built specifically for Malaysian GP clinics.

Works Alongside Any EMR • Zero App Download Needed • Malaysian PDPA Compliant

Poliklinik Melati • GP Front-Desk Operations
CLINIC OPEN • QUEUE ACTIVE
On-Duty Physician
Dr. Fauzi (Room 1)
Morning Rota: 08:30 - 14:00
WhatsApp AI Receptionist
24/7 Coverage
Triaging appointments & queries
Confirmed Show-Up Rate
93.8%
Automated WhatsApp nudges
Morning Appointment Queue 14 CONFIRMED
Azman Bin Yusof • Chronic Meds Review
09:15 AM • Dr. Fauzi
IN CONSULTATION
Mei Ling • Pediatric Vaccination
09:45 AM • Dr. Fauzi
WAITING ROOM
Kavitha R. • Blood Panel Review
10:15 AM • Dr. Fauzi
CONFIRMED (T-24h)
WhatsApp AI Receptionist Desk LIVE CONVERSATION
Patient (09:10 AM):

“Salam, ada slot untuk check demam anak pagi ini?”

AI Receptionist (09:10 AM):

“Waalaikumsalam. Ada slot jam 11:00 AM dengan Dr. Fauzi di Poliklinik Melati. Boleh saya simpankan slot ini untuk anak puan?”

Patient Tapped “Ya, Sahkan” SLOT RESERVED (11:00 AM)
[GP PRACTICE WORKFLOW]

The modern GP practice workflow. Streamlined patient handling.

General practitioner clinics in Malaysia face high patient volumes, walk-in friction, and repetitive phone calls. Here is how LamaniHub automates the operational pipeline.

01
Capture

Self-Serve Slot Booking

Patients select their preferred doctor and time slot via your clinic booking link or WhatsApp AI receptionist. No mobile app download required.

02
Punctuality

Automated WhatsApp Safeguards

Interactive T-24h and T-2h reminder sequences confirm patient intent and provide 1-click reschedule options to reduce waiting room congestion.

03
Shift Roster

Multi-Doctor Shift Alignment

Organize full-time GPs, locum doctors, and dedicated procedure rooms. Shift changes and leaves immediately update publicly available slots.

04
Retention

Chronic Care Recall & Reviews

Automate 3-month recall notifications for hypertension and diabetic reviews. Trigger post-visit feedback loops to grow verified Google Reviews.

Rostering: Full-Time & Locum Shifts
EMR Harmony: Zero Disruption
Subscription: RM269/month Flat
Security: Malaysian PDPA Compliant
[INTEGRATION PHILOSOPHY]

Bloated enterprise EMRs vs. LamaniHub appointment layer.

Most clinical software in Malaysia forces you to replace your entire records system just to get appointment booking. LamaniHub takes a lightweight approach.

[TRADITIONAL EMR TRAP]

The High-Cost All-In-One Lock-In

Replacing your clinical records just to get online booking creates massive disruption, staff resistance, and expensive per-seat licenses.

  • Forced data migration: Weeks of migrating past medical histories and re-training doctors on complex interfaces.
  • Per-doctor license taxes: Cost multiplies as you add part-time or locum doctors to cover weekend shifts.
  • Weak patient communication: Relies on passive SMS or email reminders that patients routinely ignore in Malaysia.
[LAMANIHUB LAYER]

Dedicated Front-of-House Autopilot

Keeps your existing clinical records intact while upgrading your appointment booking, WhatsApp automation, and patient retention.

  • Keep your current clinical software: Doctors keep charting how they already do; LamaniHub handles patient acquisition and reminders.
  • Flat RM269/month pricing: Unlimited doctors, unlimited locums, and unlimited appointments with zero seat penalties.
  • Native WhatsApp AI Receptionist: Answers inquiries instantly and books appointments 24/7 on the channel patients actually use.
[FREQUENTLY ASKED QUESTIONS]

GP practice frequently asked questions.

Answers regarding doctor shift schedules, EMR compatibility, and patient privacy compliance for Malaysian general practices.

How does LamaniHub handle doctor shift schedules for GP clinics?
Map physician shifts and service availability so online booking and WhatsApp AI booking only offer open slots. That reduces double-booking without replacing your clinical records system.
Do patients need to install a booking app for doctors?
No. Patients use a mobile-friendly booking page, then receive confirmations and reminders on WhatsApp.
Is the GP appointment workflow PDPA-ready in Malaysia?
Yes. Patient booking data is isolated per clinic, consent collection can be tracked in messaging flows, and staff roles limit who can access records.
What is the cost for general practitioner clinics?
LamaniHub is RM269/month flat for the full appointment + digital receptionist workflow: booking page, multi-doctor profiles, WhatsApp AI coverage, and reminder sequences.

Clinic appointment automation runs on LamaniHub.

Join leading clinics that use LamaniHub to secure patient bookings 24/7, eliminate after-hours enquiry leaks, and reduce no-shows.